Support

We're here to help.

Stuck, found a bug, or have a question about your account? Here's how to reach us.

Email

Ask us anything

support@moondeck.io

Product questions, billing, your account, or integrations like GitHub and Slack. We aim to answer within one business day.

A bug in the station software? Send it here too, with your station's version (it's in Settings) and the platform it runs on. Feature requests are welcome.

Security disclosures

Found a vulnerability?

security@moondeck.io

Send us the details and we'll acknowledge within 24 hours. Please don't test against accounts or stations you don't own.